1 reviews | Active since Jul 2016
WORSE PRODUCT TO EVER BUY Samsung TV QLED and mir***ave
I purchased a Samsung TV65inch QLED from Game, they bragged and told me it's a Premium TV, was I disgusted and disappointed. Paid R2000. 00 cash for the TV after a few weeks TV wasn't working properly, went to game to report it, they told me Due TO IT BEEN A PREMIUM TV NO NEED TO COME IN, THEY WILL COME TO ME. LET ME ACTUALLY TELL YOU WHAT A R2000 PREMIUM DOES, ITS SWITCHES ON AND OFF AT ANY TIME, LIVE TV FAST FORWARD MIGHT SO FUNNY BUT TRUE, TV FREEZES.
This all happened after 3 weeks of buying the TV, then SAMSUNG GOT USELESS MMR TO COME AND CHECK MY TV, BECAUSE THEY THE SAMSUNG AGENTS,when they called me, they wanted me to work around there time and not mine, so when they free, they would call me and tell me to wait for them(SAMSUNG WORLD RENOWN BRAND HAVE *** AGENT TO REPAIR THIER PRODUCT) eventually they came to Check TV out, The technician, told my daughter, to tell me I show tell manager at MMR to give me a new, Because he never seen a TV with so little watch time,giving so much problems. So I called them endless of times and got no reply from them.. Eventually when I got owner of MMR, Told him to Fetch TV and replace it, he took no notice of me for almost 6 months, With in that time I called him more than a hundred times and was always busy and would call me back. The one day I called his PA forgot to put call on hold, and she was telling him I'm on the phone, he said he didn't wanna speak to that rude ****, WONT HELP THAT ****. so I told the lady please put on louder speaker, because she forgot to put me on hold, she was shocked..
He refused to help me.. Then I went back to GAME and told them what happen, they said they would take it forward. Nothing came of it, then I called Terrence USELESS **** OF A REGIONAL MANGER, HE ALL TALK NO ACTION..
THEN I got hold of DONNEY SHE WAS THE BEST EVER SHE GOT MY TV SORT,
The only problem was when I got my PREMIUM TV BACK, it worked for 2 weeks or so, then I took TV to a friend to check out, apparently MMR PUT A second hand part in tv(really great for service) Premium TV, I took TV and sold as is..
Every1 at Top level at Samsung USELESS AND PATHETIC, only Donney was helpful..
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
I couldn't put everything in the review, I would like to tell you..plus I bought a Samsung mir***ave also having problems
I couldn't put everything in the review, I would like to tell you..plus I bought a Samsung mir***ave also having problems
