BN
Bashan N

1 reviews | Active since Jan 2010

08 Nov 2015, 10:32

Worldclass Service

I believe when excellent service is given or rendered, people and companies need to recognised. My phone was booked at the Samsung Smartcare in Nandi drive for a faulty power button on the 06/11/2015. I dealt with Albert, Colene and Shane. By the 07/11/2015 my Note 4 was ready for collection. They made sure my phone was in tip top condition when I went in to collect. The service from these people were friendly, efficient and is everything customer service should be from a manufacturer. Well done!! #samsungforlife

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Replies (1)
Samsung South Africa
Samsung South Africa's reply08 Nov 2015, 11:18
Official
Hello bashan,

We greatly appreciate your feedback regarding the excellent service provided by Albert, Shane and Colene from the Samsung smart care centre in Durban.

The compliment will be forwarded to the relevant area to congratulate them on the Worldclass service.

Regards
Samsung Team