Wont cover my Galaxy S7 Edge screen replacement

I contacted the ADH premium department today to have my phone screen repaird for the second time.

The told me that I only get one repair.

This is completely untrue since my phone falls under their much advertised ADH premium policy, and on their OWN webste says the following.

" The ADH Standard Service Offering includes the following benefits within a 24-month period: 1 Screen repair and 1 liquid damage repair OR 2 Screen repairs OR 2 Liquid damage repairs "

When I bought the phone I was told TWO replacements. When double checking the ADH policy online I found http://www.samsung.com/africa_en/support/ADH.html

With the above quite stating that the policy covers two replacements.

Disgusted that they are trying to get out of this. It was the only reason I bought Samsung over Apple.