1 reviews | Active since Mar 2016
Woderfull phone that do not work
I have a wonderful phone( Samsung note 2 GT-N7100) After a charged my phone, I switched it on but it stuck on the Samsung logo. I switched it off removed the battery for a few minutes and got it ready to be switched on again. It still stuck on the Samsung logo. I did a hard reset as advised (keeping in mind that I will loose all my personal information). The hard reset did not work and is still stuck on the Samsung logo. I used my phone for almost every thing including work. I already lost so much information including contacts, personal files and pictures. I loved the phone but it frustrating to have such a wonderful phone but I can not use it anymore. I am forced to use my old phone which do not even have watsapp, Facebook, e-mail facilities and all the wonderful stuff that my note 2 gave my.
Good day Henrico
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Good day Henrico
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
