Wits end. Samsung is useless
<p>I don't know what to do anymore. I have NEVER had suck bad service. I took my S2 watch in weeks ago as it didn't work. Got it back, still doesn't work. Got told to take it to SSS. I told Ashlen I don't have time for this. It is a nightmare. I have phoned, emailed. Bianca from SSS just ignores my emails. The phone number given doesn't work. Ashlen from Samsung does not return my calls or emails. Khanyi Gumede said I would be helped. My emails and calls are ignored as well. I am training for 2 Oceans and have no device and can't get hold of anyone. I want my money back for that ******* and never have to deal with this frustration from Samsung and SSS again </p> <p> </p>
Good day Kerry,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division with *** who will be in contact with you in this regard. Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind regards,
Samsung SA
Good day Kerry,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division with *** who will be in contact with you in this regard. Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind regards,
Samsung SA
