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louwrika L

1 reviews | Active since Dec 2016

07 Dec 2016, 10:08

Wireless Charger

<p>I went for the Vodacom deal in March 2016 to get a free Samsung Wireless Charger when I get my Samsung S7 from them. After numerous complaints to Vodacom, they eventually gave me another make wilreless charger. Not the advertised, black, fastcharge wireless charger. They were very apologetic and said they just do not get stock from Samsung, that is why they had to start handing out another make charger, that is not fastcharge. I contacted Samsung on their Facebook page and they said that I must send them an e-mail, which I did, and have had no responce. I would really like my black, fastcharge wireless charger that was promised to me.</p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply07 Dec 2016, 16:57
Official

Good day Louwrika ,

We have noted your concern, thank you for bringing this matter to our attention.We have referred this matter to our Complaints division who will be in contact with you in this regard.Our sincere apologies for any inconvenience you may have experienced in this regard.

Kind regards

Samsung SA