Will no longer support Samsung

Item: Samsung South Africa
Rating: 1
Author: Fatema H

I give up. I am deeply saddened by the poor service delivery. I have still not received my replacement buy and get Dischem vouchers. I will no longer support Samsung moving forward. I have been a loyal customer for years - especially with my Android cell. I plan to move to Apple with my next contract renewal.

Helpful (0)

Replies (2)

Samsung South Africa's replyOfficial

12 Jul 2022, 12:06

Good day Fatema ,

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.

We have noted your concerns and we are currently investigating the matter further.

Your complaint has been assigned to our escalations department and we will be in contact with you.

Kind Regards,

SamsungZA

:^LP

Samsung South Africa's reply12 Jul 2022, 12:06

Official