nN
nadiacoombs N
1 reviews | Active since Jul 2017
11 Mar 2022, 08:18
Will Never purchase samsung products again
I will never purchase a samsung product again. If you pay R8000 for a tv, YOU EXPECT SERVICE WHILE UNDER WARRANTY! Its now 2 weeks since I logged a complaint, they sent me a waybill for collection and no one has showed up. If i got someone to fix it myself i could have had my tv back the same day!!! Absolutely useless!!! They told me 3 working days, its now been ten!!!
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Samsung South Africa's replyOfficial
11 Mar 2022, 08:46Good morning Nadia,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply11 Mar 2022, 08:46
Official
Good morning Nadia,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS