Will never purchase samsung
<p>Bought a R3000 microwave it busted with rust inside. Took it to samsung repair centre 6weeks later still waiting for microwave from Jo'burg bit they have hundreds in the store in cape town and they waiting on confirmation for a unit exchange its taken samsung 6weeks to make a decision to change the unit. Executives and CEO stupid stupid stupid. They have stupid people working for them who can't make a executive decision in cape town to replace the unit. I reminded myself never to purchase any electrical appliances again in the name of samsung.</p>
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Kindly note your query has been escalated to our voice of customer team under reference number: ***.
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Regards,
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
