DM
Dean M

1 reviews | Active since Feb 2015

11 Feb 2015, 13:05

Will NEVER buy a Samsung phone again

I have my Samsung Galaxy S4 for 18months. Since then I had to take my phone in 2 times.<br> First time : The phone just went of and didn't want to turn on again.<br> Second Time : The ******** just stopped working.<br> <br> Now I have 2 issues<br> First issue is the phone refreshes like every 5minutes. So the screen just goes on by itself.<br> Second issue is when people try to call me, they get my voicemail, but my phone is turned on and 5min later they try again then my phone rings. VERY irritating.<br> <br> I am not going to take my phone in for repairs,because both times it took longer than 6 weeks to get it back again. I think its time for a LG, iPhone of HTC One

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Replies (1)
Samsung South Africa
Samsung South Africa's reply11 Feb 2015, 15:02
Official
Hello deanwilliammills,

We acknowledge your comments posted on the Hello Peter Consumer Website.

Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.

We have assigned one of our skilled consultants to contact you and offer further assistance.

Kind Regards
Samsung South Africa