Why preload *******?

I had a Blackberry which I loved. Then I dropped it and had to replace it with a SAMSUNG. My very first cellphone was a Samsung and I loved it so I thought what the hell. Firstly they didn't have the phone I asked for. Then they said they did but didn't. Then I was forced to take the Neo Galaxy which was bigger and I just didn't like it. Then they said they transferred all my music and all I got was club headache making stuff. But the ultimate was when I started getting huge data bills. Naturally my first port of call was my service provider Vodacom who said that Samsung preload their phones with all sorts of applications which chow data. BUT as I had a Samsung they would be able to tell me from whence the charges arose. That was in May. No explanation, spiralling data costs and now a fight with ICASA and the NCC. With my Blackberry I never went out of bundle - now my data costs are supposed to be the cost of a small vehicle every month and Vodacom come with all of these stupid little explanations