KW
Ke W

1 reviews | Active since Mar 2016

06 Feb 2024, 19:59

Why is the Samsung Galaxy F series not available in South Africa but the very bad value Galaxy A series is.

For reasons I don't understand. Samsung doesn't bring their most competitive galaxy F series devices (Samsungs very good answer to cheaper better value Chinese phones) into the country. Unfortunately these devices are only on Samsung Indias website. Compared to the Galaxy A series that's around double the price of the Galaxy F series for similar specifications. (converted to ZAR from Samsungs website below) for example a Samsung Galaxy F14 5G is around R2300 after converting from Indian Rupees... the current cheapest Samsung Galaxy with 5G is probably the Galaxy A22 5G for around R4500 (double the price)

https://www.samsung.com/in/smartphones/galaxy-f/

Please Samsung. Bring the galaxy F series into South Africa so I'm not stuck to choosing only Chinese phones if I want something with at least 4GB RAM (actual RAM not extended) or 5G (if I am able to spend a little more) that dosent cost a fortune. So I'm not stuck with Chinese phones if I want something with decent performance for my lower budget. The galaxy F series should entirely replace the galaxy A series devices as they are vastly superior in specifications for the price.

0
Replies (2)
Samsung South Africa
Samsung South Africa's reply06 Feb 2024, 20:06
Official
Good day Ke We, 
 
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
 
We have noted your concerns and we are currently investigating the matter further. 
 
Your complaint has been assigned to our escalations department and we will be in contact with you. 
 
Kind Regards, 
SamsungZA 
:^KK 
Samsung South Africa
Samsung South Africa's reply08 Feb 2024, 16:51
Official
Good day Ke We,
 
 We have sent you an email to the email address you provided on this post.
 
 This matter shall be closed now.
 
 We appreciate your bringing your concerns to our attention and thank you for your support.
 
 Kind Regards, 
 SamsungZA

^KK