WHO ELSE HAS BEEN ****ED OVER BY SAMSUNG? I HAVE NEVER SEEN A GOOD REVIEW FOR THESE ****S!

IT IS NOW BEEN OVER 35 DAYS SINCE I BOUGHT MY FRIDGE FROM SAMSUNG ONLINE STORE AND THEY HAVE NOT DELIVERED IT OR PAID ME BACK.

LOOK AT THEIR PATHETIC AUTOMATED RESPONSE TO MY DEMAND OF A REFUND. STILL THE SAME EMAIL AFTER OVER 35 DAYS.

THE CEO'S OFFICE, WHICH IS SUPPOSED TO BE SOME KIND OF ESCALATION, IS SENDING ME BACK TO THE **** HEADS THAT ****ED UP THE WHOLE THING, THE ONLINE STORE.

Africa_ceo_webform May 6, 2026, 2:49 PM (2 days ago) to me

Dear Collen,

Thank you for reaching out. We’re sorry to hear how frustrated you feel about the handling of your case.

Our online store team will contact you shortly with feedback.

I appreciate your patience and understanding in this matter.

Best regards, SM Samsung Electronics

...

WHILE THE ONLINE STORE JUST SENDS ME ANOTHER USELESS EMAIL TO TELL ME THEY UNDERSTAND MY FRUSTRATION, THAT'S IT!!!

*** May 6, 2026, 2:46 PM (2 days ago) to me, cpgs, zaestore

Good day Collen,

Thank you for reaching out to us.

This is to acknowledge the receipt of your mail.

We sincerely apologise for the frustration and inconvenience this matter has caused you. We understand your concerns and the seriousness of the situation, and we regret that your experience has not met the standard we strive to provide.

(YADA YADA.... THE EMAIL IS LONG WITH A LOAD OF NOTHING OR BULL****) Thank you for being a valued Samsung customer.

Kind regards

E-Store Department

Tel: ***

Cell: *** Email: ***