BR
Brendan R
1 reviews | Active since May 2020
24 Mar 2021, 11:42
Where’s my TV!!!
NO SERVICE from Samsung South Africa!!!!!!!!! To the whole of Samsung South Africa in a nutshell: Useless, inefficient, *********** and dishonest!! These people are Pathetic!!! Who’s the manager?? Some idiot!!! I have been waiting 6 weeks for an exchange 85q950TSK TV that was approved on the 5 February 2021, but yet has not been delivered. The first exchange was faulty. Where’s my TV????? I am getting old waiting!!! Can you please shape things up on your side and deliver my TV!!!
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
24 Mar 2021, 11:45Good morning Brendan,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Samsung South Africa's reply24 Mar 2021, 11:45
Official
Good morning Brendan,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
BR
Brendan R's updateReviewer Update
24 Mar 2021, 13:07After 6 weeks of no service and Samsung ZA doing zilch, this is what you come up with. Advice
Is my TV with the carrier yet??
Is my TV with the carrier yet??
BR
Brendan R's update24 Mar 2021, 13:07
Reviewer Update
After 6 weeks of no service and Samsung ZA doing zilch, this is what you come up with. Advice
Is my TV with the carrier yet??
Is my TV with the carrier yet??