yL
yvette L
1 reviews | Active since Nov 2012
22 Apr 2022, 07:33
Where are your technicians?????
My top loder washing machine which is still under warranty broke. I have sent through all the documents and information. Went through the troubleshootinf exercise online. NOW I STILL DONT HAVE A TECHNICIAN being sent out. I am running out of clothing!!!! When are they going to assist for things under warranty??????
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
22 Apr 2022, 07:59Good morning Yvette,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^SS
Samsung South Africa's reply22 Apr 2022, 07:59
Official
Good morning Yvette,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^SS