SV
Shane V

1 reviews | Active since Jun 2012

24 Jun 2015, 09:51

WHAT THE F@#K

I don't know what Samsung thinks they are doing... the service is shocking send your phone in for a new screen under the warranty get told three to 7 working days a month later still nothing phone in to find out what is happening and they don't know 3 calls later nothing.... I hate apple but at the moment it seems I must send a email to every one at work (2500 people) and warn them against buying a Samsung!!! apple at least gives you service... And poor response to my last complaint ... the above was my last complaint to which Samsung phoned me once said they would follow up and get back to me guess what **** all call back shocking Samsung what are you doing!!! <br> THIRD TIME LOADING THE SAME COMPLAINT STILL NO RESPONCE ***...

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Replies (1)
Samsung South Africa
Samsung South Africa's reply24 Jun 2015, 10:17
Official
Hello Shanedevos,

We have noted your concern, thank you for bringing this matter to our attention.

We've tried to contact you telephonically however you were not available to take our call. We've sent an email so you may confirm a more convenient time for us to address your query. We will have someone contact you shortly.

Kind regards
Samsung SA