TT
Tshepo T
1 reviews | Active since Jul 2024
05 Jul 2024, 16:08
What happened to Samsung
I have never received such atrocious service from a supposed big company. Never order anything from their online service. I ordered, paid and received a confirmation that my order will arrive on Friday the 28th. It’s a week later and my order hasn’t arrived nor have a I received any form of confirmation from them, despite my multiple calls I had to make to them. Absolutely appalling
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Samsung South Africa's replyOfficial
05 Jul 2024, 16:09Good day Tshepo
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply05 Jul 2024, 16:09
Official
Good day Tshepo
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM