What happened to my parcel?

Item: Samsung South Africa
Rating: 1
Author: Kazi M

I ordered two parcels from Samsung and got an sms that the parcels would be delivered on the 5th June between 8am and 5pm

I did not get my order.

Helpful (0)

Replies (2)

Samsung South Africa's replyOfficial

06 Jun 2026, 14:16

Good day Kazi

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.

We have noted your concerns, and we are currently investigating the matter further.

Your complaint has been assigned to our escalations department and we will be in contact with you.

Kind Regards,
Samsung ZA
^KK

Samsung South Africa's reply06 Jun 2026, 14:16

Official

Kazi M's updateReviewer Update

08 Jun 2026, 12:26

Hello

Today at 11h22 I got an email stating that my order has been delivered.

I have not received anything.

Please assist.

Thanks

Kazi M's update08 Jun 2026, 12:26

Reviewer Update

Hello

Today at 11h22 I got an email stating that my order has been delivered.

I have not received anything.

Please assist.

Thanks