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NAWAAL A

1 reviews | Active since Mar 2009

02 Mar 2015, 09:16

what a smart phone!!!

ive had my samsung for 1 and a half years and in that time was at the walk in centre with battery problems, phone heats up. since a few months ago ive been having serious problems: ph reboots itself and battery is at 0%! this just deteriorated over time and now...my ph reboots every hour..from battery life 76% to 0% when it restarts. I saw in the mail and guardian, samsung acknowledged this battery issue, however when i called the contact centre i was advised to purchase a new battery!!

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Replies (1)
Samsung South Africa
Samsung South Africa's reply02 Mar 2015, 17:05
Official
Hello shorty1,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

Kind regards
Samsung SA