MC
Michelle C

1 reviews | Active since Nov 2011

10 Feb 2015, 14:26

Well Done on your Customer Day

Hi, I would like to compliment and congratulate the team at Samsung Customer Service offices. In January my family and I went to repair an S4 smartphone screen which was damaged. From the time we walked through the doors we received exceptional service, Thank you to all the people who were apart of the experience from the lady who assisted the baby with marshmallow golf, to the people who braaied as well as the customer service people. What a wonderful experience at Samsung. Keep up the good work!

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Replies (1)
Samsung South Africa
Samsung South Africa's reply10 Feb 2015, 16:06
Official
Hello mlchangoo,

Thank you for taking the time to post this wonderful compliment.

We strive to deliver exceptional service to all our Customers and your comments indicate that we are succeeding. We are delighted to hear that our people are willing to go the extra mile to assist.

Samsung Values you as our customer.

Thank you once again for taking the time to post the compliment.

Kind regards
Samsung SA