RS
Riaan S

1 reviews | Active since Sept 2015

14 Jan 2017, 09:54

Weak quality

<p>I use to love Samsung products made, that why I have so many, cellphones, tablets, a fridge, a washing machine, a TV , a home theater system etc but now a days it seems like the new products are not so tough anymore, I got a Samsung Galaxy S7 edge , and a month after I got it, it fell from the couch to the ground, less than 1m and the screen broke, got it repaired and last week the top screen cracked again while I was only climbing up a ladder and the phone wad in my pocket, I didn't even hit my leg or anything. I don't think I'll be buying Samsung again soon.</p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply14 Jan 2017, 12:03
Official

Good day Riaan,

We have noted your concern, thank you for bringing this matter to our attention.We have referred this matter to our Voice of customers division with reference number: *** who will be in contact with you in this regard.Our sincere apologies for any inconvenience you may have experienced in this regard.

Kind regards

Samsung SA