DB
Danelle B
1 reviews | Active since Dec 2015
24 Feb 2016, 06:49
We bought but got nothing
We bough a dishwasher in December during the Buy & Get promotion. At this point we have bought but received nothing not even correspondence . We received a sms stating there was an error with our slip dated 21 Jan. I have supp**** the information as required. After numerous calls and emails I have received no response in terms of my flights/Protea hotel accommodation as advertised on the deal. <br> <br> Can someone at Samsung please sort this out. We shouldn't have to plead with you to GET, not win, what was promised.<br> <br>
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Samsung South Africa's replyOfficial
24 Feb 2016, 10:03Hello Icetea@89,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA
Samsung South Africa's reply24 Feb 2016, 10:03
Official
Hello Icetea@89,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA