Watch out for Samsung's crazy warranty clauses.

I bought a 70 Inch TV in May 2021, and after 18 months the screen stopped working. I claimed under the two year warranty and Samsung were unable to repair the TV, so the game me a brand new 70 Inch TV. (TV was not a reconditioned TV, it was brand new in the original packing) Again after 20 months the screen packed up again. I contacted Samsung and was told that the replacement TV was not under warranty, even though I had it for 20 months, as they apply the warranty to the original TV that was purchased in May 2021. I pointed out that Samsung had replaced that TV with a totally new TV, so surely the new TV came with a 2 year warranty, and I was informed that it does not. I asked why and was told that only if I had purchased a new TV would it come with a 2 year warranty, but replacement TV's do not, even if the replacement TV is brand new, it will only be under warranty for the amount of time that was remaining on my original warranty. To me, this makes no sense. I explained that surely if its a brand new TV it must have a warranty of 2 years. Samsung advised that if I had purchased the TV it would have a 2 year warranty, but if its a brand new replacement TV, it does not. Be aware of this crazy policy, because you may end up having to purchase a new TV when you think its under warranty. I am very dissatisfied with Samsung's policy as it makes no sense why they will not give you a 2 year warranty on a brand new replacement TV.

To me, Samsung 70 Inch TV's must have a problem, because I have now had two and both of them the screens have packed up in less than 2 years. Normal life expectancy of a flat screen TV is between 7 to 10 years, but in both cases my Samsung TV packed up in less than 2 years.

Because of this crazy warranty policy I will not purchase any Samsung product again.