Watch does not work
<p>My S gear watch went in for repairs as it didn't work. They apparently replaced the mother board. It still doesn't work. I run 18 kms it tells me I did 14. Everytime I press anything it auto pauses so nothing is ever accurate. I am training for 2 Oceans and don't have time for this nonsense. Apart from that I am losing out on points from Vitality. I sent this to the contact centre, got that someone will contact me and I'm still waiting. Please just refund me so I can get a Garmin or a watch that actually works! </p>
Good day Kerry,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division with reference number: *** who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind regards
Samsung SA
Good day Kerry,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division with reference number: *** who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind regards
Samsung SA