SN
Sibusiso N

1 reviews | Active since Nov 2019

18 Jan 2024, 13:35

Watch burned while wearing it

@SamsungMobileSA 🔥 Extremely disappointed with my Samsung Galaxy purchased in June 2020! I spent R7000 on it. 😱 Experienced a burning sensation while wearing it. Safety concern! @Samsung, need urgent assistance and resolution! #GalaxyWatchIssue #CustomerSafety #SamsungUnpacked

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply18 Jan 2024, 13:37
Official
Good day Sibusiso
 
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
 
We have noted your concerns and we are currently investigating the matter further. 
 
Your complaint has been assigned to our escalations department and we will be in contact with you. 
 
Kind Regards, 
SamsungZA 
^NM