cP
clare P
1 reviews | Active since Nov 2016
28 Jul 2022, 10:51
Washing machine below expectations
I bought a Samsung WW80T3040BS/FA 8kg Front loader washing machine two months ago. It is a sorry excuse compared to my last Samsung washing machine which lasted 10 years. This one is a pain to program, as whichever program you choose it need re-setting for appropriate temp and spin which I rarely needed to do on the previous machine. The so called max spin of 1200 rpm appears to only be available on the cotton cycle, yet after a wash on this program I could easily squeeze excess water from the items. The detergent dispenser drawer and door are very bendy and cheap. So sorry Samsung I'm not going to be buying your products again.
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Samsung South Africa's replyOfficial
28 Jul 2022, 10:53Good day Clare,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply28 Jul 2022, 10:53
Official
Good day Clare,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM