Warranty TRAP

We are again trapped between the people and policy issue here. Staff is good but the policies sucks. We bought one of the best products from Samsung - Z FLIP 4 but outside South Africa. Now the default screen protector which comes with the original phone is diplicted and has bubbles at the flip side. We tried with service centre but its not showing as under warranty here in AFRICA REGION since it was bought from outside. Now they can only assist with a price but not sure how much. they ask us to pay for inspection chargers which makes no sense to us. Also, will have to leave the phone for few days for screen protortor change - really? Also if we get it changed outside, they will cancel the warranty even from the country we biught this piece from. ITS A HUGE TRAP We cannot send the phone to country of buy to fix it, they wont fix it, I cannot get it fixed outside - Claps :)