Warranty is a hoaks and a LIE !!!!!!!!!!!!! no feedback **** service ! !!!!!

STIL NO FEEDBACK AS WE ARE JUST NUMBER FOR SAMSUNG i RECEIVED THE EMAIL AND I AM LESS IMPRESSED CALL ME I NEED THIS MATTER SETTLED !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ********** 997 A senior customer service executive will contact you with further advise on this matter. Regards, SamsungSA:^LZ