Warranty doesn't really cover anything then...

I am kind of disappointed in your device warranty. You took away the screen replacement service and the warranty doesn't cover physical damage to the phone.

My back screen cracked from an accidental fall. Granted it was my fault, but for the price I paid for this device (s9) one would think Samsung offers some kind of after sales service or that the warranty actually means something. Unfortunately accidents do happen and in my case I cant pay the exorbitant amount to fix it. I suppose there's nothing really to be done now, but I think Samsung should revisit how they are willing to assist people with these high end devices.