CB
Carol B

1 reviews | Active since Mar 2009

21 Sept 2015, 15:53

Warranties are a joke

My earphones on my samsung tablet stopped working so I took it to Samsung in Pavilion, 2 gentlemen looked at it said there was a problem with the headset port on the tablet and told me to take it to the branch in River Horse Place where \they would fix it while I waited". Took it there this morning"

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply22 Sept 2015, 08:54
Official
Hello carolb,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

kind regards
Samsung SA