Warrant, what warranty? Simply idiots

Have a Samsung S4 mini, the unit suddenly stopped working on the 7-8th of December. I had to take the phone in, first to Virgin for for documentation, Virgin were great. Canal walk Virgin, very helpful.<br> <br> Went to Samsung Canal Walk with the phone, they said a hardware problem but also said the the phone was out of warranty on the 13th December, tried explaining that the phone broke on the 9th but no dice. <br> Two of the most rude so called Customer Service people, they could not service an Eskimo with ice in the dead of winter. For two days the unsmiling woman basically told me to get lost and she did not care less when I said that I would report this, \Do what you want"she actually said to me.<br> <br> Samsung what a **** establishment"