TR
Tshilidzi R
1 reviews | Active since Jun 2015
08 Feb 2022, 15:33
Warrant doesn't cover
Bought TV an used it an the Tv died an wen i took it to repair they told me they found cochroaces inside an they told me that they cant fix my tv the warranty has Voided n i didnt hv cochroache in my house ...
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
08 Feb 2022, 15:37Good day Tshilidzi ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply08 Feb 2022, 15:37
Official
Good day Tshilidzi ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
TR
Tshilidzi R's updateReviewer Update
12 Apr 2022, 17:50Am stil waiting for the case to be investigating an i vent receive any phone call from u ...
TR
Tshilidzi R's update12 Apr 2022, 17:50
Reviewer Update
Am stil waiting for the case to be investigating an i vent receive any phone call from u ...