NP
Natasha P
1 reviews | Active since Jun 2015
25 Nov 2015, 12:44
Want to charge me for your mistake
\For the kind of service you've only ever dreamed of"Here is my experience.<br> <br> - On the 7th of November I broke my Samsung s4 phone screen. I immediately contacted Samsung via the online chat service to check my warranty date"
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Samsung South Africa's replyOfficial
25 Nov 2015, 14:33Hello NatashaPr,
This is acknowledge receipt of your complaint.
The query is currently escalated to our Voice of customer team for further attention under reference number: ***
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is acknowledge receipt of your complaint.
The query is currently escalated to our Voice of customer team for further attention under reference number: ***
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
Samsung South Africa's reply25 Nov 2015, 14:33
Official
Hello NatashaPr,
This is acknowledge receipt of your complaint.
The query is currently escalated to our Voice of customer team for further attention under reference number: ***
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is acknowledge receipt of your complaint.
The query is currently escalated to our Voice of customer team for further attention under reference number: ***
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team