LP
Larissa P
1 reviews | Active since Dec 2014
10 Feb 2015, 20:40
Waiting Waiting Waiting
We have been waiting for more than a month now, we sent in the samsung s5 now for a second time. And still nothing? When will i get a phone that actually works? My contract is an absolute waste because i dont have the phone that i have been paying for, for at least 4 months now. What is the reason for this? Can someone just tell us whats going on? How can i trust one off the biggest companies if they dont deliver what is promised. I will definitely not recommend your product to anyone.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
11 Feb 2015, 10:27Hello Larissadup,
e have noted your concern, thank you for bringing this matter to our attention.
We've tried to contact you telephonically however you were not available to take our call. We've sent an email so you may confirm a more convenient time for us to address your query.
Kind regards
Samsung SA
e have noted your concern, thank you for bringing this matter to our attention.
We've tried to contact you telephonically however you were not available to take our call. We've sent an email so you may confirm a more convenient time for us to address your query.
Kind regards
Samsung SA
Samsung South Africa's reply11 Feb 2015, 10:27
Official
Hello Larissadup,
e have noted your concern, thank you for bringing this matter to our attention.
We've tried to contact you telephonically however you were not available to take our call. We've sent an email so you may confirm a more convenient time for us to address your query.
Kind regards
Samsung SA
e have noted your concern, thank you for bringing this matter to our attention.
We've tried to contact you telephonically however you were not available to take our call. We've sent an email so you may confirm a more convenient time for us to address your query.
Kind regards
Samsung SA