Waiting more than n Month for free gift

<p>Upgraded to a Samsung A3 and got a free Bluetooth speaker. This had to be claimed from Samsung via Samsung Awards. After a month still no speaker. Send 2 E mails and promises for feedback never materialised. If they promise,why do they not produce?? All other brands with free gifts,you get it immediately from the Vodacom Store,why not Samsung. And this after years and years of buying only Samsung products.</p>