CV
Cecil V
1 reviews | Active since Nov 2019
05 Feb 2025, 16:18
Waiting for upliftment
Hi I have a Samsung A55 not even 5 months old on a vodacom contract was busy with transfering data from phone to pc where phone disconnect while busy now phone is dead been 2 weeks now had reported it to samsung since 28 January 2025 they are arrange for upliftment, I am still waiting for upliftment.
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Samsung South Africa's replyOfficial
05 Feb 2025, 16:20Good day Cecil,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply05 Feb 2025, 16:20
Official
Good day Cecil,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM