aA
androuxhavenga A
1 reviews | Active since Sept 2016
08 Jun 2023, 09:47
Waiting for than year s22 trade-in to be settled!
Terrible experience samsung stile my s22 trade-in device after a year im still waiting for the device to be returned. All emails are just ignored, nobody every gets get back to me. Its been more than a year, you either have my device or you lost and have give my money for the device!!! Its a joke that have wait more than a year!!!
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Samsung South Africa's replyOfficial
08 Jun 2023, 09:48Good day Androux
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply08 Jun 2023, 09:48
Official
Good day Androux
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM