AM
Abulele M

1 reviews | Active since Jun 2018

11 Mar 2026, 17:14

Wait for 24-48hr, it means wait for 24-48 days

I bought a TV and it stopped within 4 days, its been over two weeks they keep telling me that they are sending their technicians. STAY AWAY from Samsung appliances they are after sales and couldnt careless about customer service

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply11 Mar 2026, 17:18
Official
Good day Abulele

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
  
We have noted your concerns, and we are currently investigating the matter further. 
  
Your complaint has been assigned to our escalations department and we will be in contact with you. 
  
 Kind Regards, 
 Samsung ZA
^KK