KM
Kamlan M
1 reviews | Active since Nov 2013
18 Mar 2016, 12:41
VR Headset
I purchased the Samsung S7 edge and one of the major points that made me buy the phone was the fact that I could get the VR Gear for free. I have followed all the steps to register for the device but I have not received any confirmation of my order. The promotion ends in two days time and I really want the device. Please confirm my order and date for delivery.
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Samsung South Africa's replyOfficial
18 Mar 2016, 15:46Hello KamzMood,
Good day
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Good day
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Samsung South Africa's reply18 Mar 2016, 15:46
Official
Hello KamzMood,
Good day
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Good day
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA