EP
Etienne P

1 reviews | Active since Mar 2009

11 Jan 2016, 12:27

VOUCHER

Hi Catherine,<br> <br> Please assist Etienne - no -one responded to him as yet. Thanks. <br> <br> Contact: Cell no : ***<br> <br> Regards,<br> Jake<br> Jake Griffioen Manager: PR & Internal Communications, Corporate Marketing <br> <br> +***0 +***6 +27 71 671 [Email Removed]<br> I bought a SAMSUNG Fridge / Freezer Double door 660L with Water dispenser and Ice on 2016-12-26 at Builders Warehouse Port Elizabeth. <br> Product code RSA1DHMG1/XFA<br> I tried to send the product code to 33230 no reply from Samsung, there seems to be something wrong with this number you asked your customers to send a sms to.<br> I would like to claim my voucher as soon as possible before 2015-12-31.<br> Attached please find my slip from Builders Warehouse in Port Elizabeth where I bought one of your products that qualifies me for the voucher.<br> Attached find further photos of my purchase as proof.<br> If you could send me the necessary documentation asap plz.<br> <br> This product is still in its box at home in PE , my family and I are on holiday in Cape Town till the 4th Jan 2016.<br> <br> Regards <br> <br> Mr Etienne Prinsloo<br> Cell no : ***<br> <br>

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply11 Jan 2016, 13:07
Official
Hello etiennep,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

Regards

Samsung S.A