MM
Mbali M

1 reviews | Active since Nov 2011

20 Sept 2018, 13:28

Voucher

Hi I got a voucher when I got a contract with Telkom. I am unable to redeem as my application was done online. I have provided Telkom with my invoice but they not accepting as they need a copy of the contact. I don't have a copy as this was done telephonically. Is there anyone who can assist me as I am also going in circles with Telkom and samsung

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Replies (1)
Samsung South Africa
Samsung South Africa's reply20 Sept 2018, 15:18
Official

Good day Mbali

We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,
SamsungSA:^LZ