VODACOM (WESTWOOD MALL)

Hi I went to Westwood Mall Vodacom to upgrade my contract got to the store at 9am spoke to a consultant regarding my upgrade. I had upgraded to a A33 Samsung and added the Samsung smart watch 5 so I basically took 2 Samsung items. I asked the consultant if I get anything extra as I hav3 purchased 2 items. He responds saying no nothing. He goes and speaks to the manager who says and advises that they had not seen a Samsung rep in the last few months and they didn't receive any gifts from Samsung! I then approached telkom and cellc who as offered me free Samsung products of I take the same 2 contracts the watch and phone from them. After taken the contract with vodacom I was advised for R250 they will transfer my data from 1 phone to another and was advised that it will take 40 mins as per their tec. Left phone at 1pm and returned at 2:30pm the technician didn't even start with the phone. But I noticed him jumping from customer to customer while I was there. At 4pm the phone was still not done. Eventually took the phones and lift! Poor and pathetic customer service from Vodacom Westwood Mall! Too much intenional politics amoung the staff! And purchasing 2 Samsung products and not receiving anything extra was really low and cheap. As I always get a free gift for taken out contracts with Telkom and Cellc . This store sucks and don't advise anyone going there!