LB
Lezanda Bester-Hefer

1 reviews | Active since Oct 2018

23 Oct 2018, 16:35

Vodacom Samsung R5000 voucher

R5000 voucher was given with a new Vodacom contract on a Samsung phone. It was with a shock that we found out the Voucher is not valued for R5000 but rather R2500. The reason for this you can only book through Flight Centre and there fees is double. This is **** advertising because you don’t get a R5000 voucher. I will not recommend anyone to fall for this. This goes to show nothing is for free. Believe me this was already worked into the cell phone contract. Pls stay away from deals like this.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply23 Oct 2018, 16:41
Official

Good day Lezanda

We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,
SamsungSA:^LZ