JN
Jennifer N
1 reviews | Active since Jan 2019
11 Dec 2019, 15:45
Vodacom Claim Still NOT Resolved after 3 MONTHS!!
Absolute WORST SERVICE, Writing a Review again, as i sent one 25/11/2019, with big promises that the issue will be resolved within that week no effort was made what so ever.
I Claimed for a Gear Fit 3 Months again and i am still waiting.
it seems like no one can do their JOB.
this is Disgusting, maybe i should actually go to Court on Claims of False advertising.
COULD ANYONE SORT THIS ISSUE OUT!!!
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
11 Dec 2019, 15:50Good day Jennifer
We are sorry to hear about your experience.
We would like to escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Please send us a private message with your contact details or alternatively email us on tellus @ samsung. com.
Kind regards,
The SamsungSA Team:^LZ
Samsung South Africa's reply11 Dec 2019, 15:50
Official
Good day Jennifer
We are sorry to hear about your experience.
We would like to escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Please send us a private message with your contact details or alternatively email us on tellus @ samsung. com.
Kind regards,
The SamsungSA Team:^LZ
JN
Jennifer N's updateReviewer Update
12 Dec 2019, 10:43So FEEDBACK!
Apparently I am not eligible to CLAIM!! no reasoning that is apparently the FINAL answer FROM LINDA & YUGEN KISTADU!!!
This is no acceptable, everything was done from my side, WHAT MORE DO YOU WANT!!!
Why is everyone Eligible but me?
do Explain.
i wont leave it at this.
Apparently I am not eligible to CLAIM!! no reasoning that is apparently the FINAL answer FROM LINDA & YUGEN KISTADU!!!
This is no acceptable, everything was done from my side, WHAT MORE DO YOU WANT!!!
Why is everyone Eligible but me?
do Explain.
i wont leave it at this.
JN
Jennifer N's update12 Dec 2019, 10:43
Reviewer Update
So FEEDBACK!
Apparently I am not eligible to CLAIM!! no reasoning that is apparently the FINAL answer FROM LINDA & YUGEN KISTADU!!!
This is no acceptable, everything was done from my side, WHAT MORE DO YOU WANT!!!
Why is everyone Eligible but me?
do Explain.
i wont leave it at this.
Apparently I am not eligible to CLAIM!! no reasoning that is apparently the FINAL answer FROM LINDA & YUGEN KISTADU!!!
This is no acceptable, everything was done from my side, WHAT MORE DO YOU WANT!!!
Why is everyone Eligible but me?
do Explain.
i wont leave it at this.
JN
Jennifer N's updateReviewer Update
13 Dec 2019, 13:44Hi
You guys have an excellent Lady (Beauty working in VOC Department).
she was able to resolve the issue for me, and get the claim sorted.
Thank you so much!
You guys have an excellent Lady (Beauty working in VOC Department).
she was able to resolve the issue for me, and get the claim sorted.
Thank you so much!
JN
Jennifer N's update13 Dec 2019, 13:44
Reviewer Update
Hi
You guys have an excellent Lady (Beauty working in VOC Department).
she was able to resolve the issue for me, and get the claim sorted.
Thank you so much!
You guys have an excellent Lady (Beauty working in VOC Department).
she was able to resolve the issue for me, and get the claim sorted.
Thank you so much!