RH
Rivash H
1 reviews | Active since Jun 2018
04 Dec 2020, 12:03
Vodacom and samsung False advertising
Vodacom advertised a samsung 55inch qled 6 series for R7119 for black friday... so many people purchased this tv and now apparently there is no stock of it... it seems like they advertised the wrong tv for that price and now cant deliver, this is false advertising and will give samsung a bad name
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Replies (2)
Samsung South Africa's replyOfficial
04 Dec 2020, 12:15Good Day Rivash ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's reply04 Dec 2020, 12:15
Official
Good Day Rivash ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's replyOfficial
04 Dec 2020, 15:55 Good Day Rivash ,
Your concerns have been duly noted.
As per contact made, we have addressed your concerns in the order they were raised, and final response has been provided.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM
Samsung South Africa's reply04 Dec 2020, 15:55
Official
Good Day Rivash ,
Your concerns have been duly noted.
As per contact made, we have addressed your concerns in the order they were raised, and final response has been provided.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM