JG
Jeanne G
1 reviews | Active since Oct 2014
09 Oct 2021, 09:06
VODACOM 32" TV FREE ON CELL CONTRACT - SAMSUNG MAKE
shared my post with you and they came back and said someone will contact me regarding the 32" tv for free on my cell[hone contract with Vodacom. TO DATE NO ONE CAME BACK!!!! SAMSUNG YOUR SERVICE IS A ZERO ON A CONTRACT. I AM IN CONTACT FOR A YEAR ALLREADY - AND SAMSUNG/VODACOM IS NOT ATTENTING TO MY COMPLAINT
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
09 Oct 2021, 09:09Good morning Jeanne ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Samsung South Africa's reply09 Oct 2021, 09:09
Official
Good morning Jeanne ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM