TT
Tshifhiwa T
1 reviews | Active since Feb 2012
13 Jul 2021, 11:52
Very very bad service.
I bought a Samsung UA70TU7000K in November 2020, now the tv is malfunctioning from 26 June, i have already logged a call with Samsung and i have a reference number. LS Electronics and Samsung are just taking me from Pillar to Post, i want this TV replaced or get my money back I'll go and look for another TV. Because this service *******. I cannot be sitting with a TV thats not working.
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Replies (1)
Samsung South Africa's replyOfficial
13 Jul 2021, 12:02Good day Tshifhiwa ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Samsung South Africa's reply13 Jul 2021, 12:02
Official
Good day Tshifhiwa ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM