fA
fareez A
1 reviews | Active since Nov 2014
24 Dec 2024, 22:03
Very unhappy
Hi i bought a samsung a35 its been 3 weeks an stil never received my watch an ear buds .the call center never answer thr calls .i cant even track my items. They dnt even reply to the emails i sent them . I only got one mail to say i have successfully app**** for my promos .i am disgusted by this service. I think im going to return this phone
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Samsung South Africa's replyOfficial
27 Dec 2024, 09:23Good day Fareez
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply27 Dec 2024, 09:23
Official
Good day Fareez
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM