BM
Busi M
1 reviews | Active since Sept 2020
08 Sept 2020, 12:39
Very sad
I bought a Samsung Galaxy A51 in March 2020 through telkom the phone was bot switching on after some months I took it for repairs as it is within warranty after 1 week the phone was returned but the speaker is not working so am now laying for services am not using been using samsung for the past 10 years I regret buying this phone as am.paying for services am not even using this phone is a reject not a brand you that I can tell SAMSUNG Is this the service we paying were is the best here very disappointed
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
08 Sept 2020, 12:48Good day Busi
I trust you well.
Kindly be advised that Samsung does apologise for such experience you had with the device.
Please forward us the previous service order number to zaservice @samsung.com and I will escalate your query to our voice of the customer's department.
Regards
SamsungZA
LZ
I trust you well.
Kindly be advised that Samsung does apologise for such experience you had with the device.
Please forward us the previous service order number to zaservice @samsung.com and I will escalate your query to our voice of the customer's department.
Regards
SamsungZA
LZ
Samsung South Africa's reply08 Sept 2020, 12:48
Official
Good day Busi
I trust you well.
Kindly be advised that Samsung does apologise for such experience you had with the device.
Please forward us the previous service order number to zaservice @samsung.com and I will escalate your query to our voice of the customer's department.
Regards
SamsungZA
LZ
I trust you well.
Kindly be advised that Samsung does apologise for such experience you had with the device.
Please forward us the previous service order number to zaservice @samsung.com and I will escalate your query to our voice of the customer's department.
Regards
SamsungZA
LZ