Very poor service

<p>The service centre for Samsung electronics was supposed to come fix my waher dryer on Saturday the 13th of May as it is still under warranty. The service call was booked and scheduled. I even got a confirmation phone call that morning. No one showed up!! I was phoned by the call centre. I told them no one came. She promised to call be back, but I am still waiting. I cannot dry my clothes, because it keeps raining, so now I have to wait ANOTHER week before this is fixed... Thanks for nothing Samsung...</p>